Technology Apprentice

Location: Knutsford, Cheshire

Salary: £30,000 per annum

Working Hours: Mon-Fri 09:00-17:00 Full-Time (37.5 hours)

Duration: 18 months

If you're curious about technology, enjoy solving problems, and want to start a meaningful career in tech, this is the ideal first step.

As a Technology Apprentice in this company, you'll gain hands-on experience supporting their people and keeping their internal tech running smoothly. You'll receive mentoring from experienced colleagues, earn a nationally recognised qualification, and start a long-term career in technology.

This technology organisation creates leading software for web security testing. The product is used by tens of thousands of users across the globe to help secure the web.

Our client believes in doing things differently. They care deeply about their people, valuing curiosity and kindness. They create a supportive environment where learning and fun go hand in hand.

In this role, you will support team members with their day-to-day technology needs. Tasks you'll typically be helping with include:

• Diagnosing and resolving issues with Apple laptops, apps, logins, or devices.
• Setting up new equipment and making sure everything's ready for new joiners.
• Learning how to manage systems like Microsoft Entra, Google Workspace, Zoom, and Kandji.
• Supporting device security and access control.
• Keeping track of support requests and making sure everyone gets a great experience.
• Contributing to the improvement of internal IT processes as your skills grow.
• Building an understanding of professional behaviours in IT, such as good documentation, clear communication, and secure working practices.

No previous experience in IT is required. We're looking for someone who is excited to learn, keen to help others, and ready to get stuck in.

You'll do well in this role if you:

• Have curiosity about technology and an interest in learning how systems, devices, and software work.
• Enjoy solving problems and helping people.
• Have good attention to detail.
• Communicate clearly and aren't afraid to ask for help when needed.
• Are reliable, positive, and take pride in doing things well.

Essential:

• Maths & English GCSE grade 4/C or above.

Information about Pay: The starting salary for this role is £30k.

Company Benefits: As a team member, you will enjoy the same generous benefits and working environment as everyone else, including:

• Access to the beautiful, campus-style office.
• A supportive culture that values growth, well-being, and collaboration.
• A culture that celebrates learning and looking after each other.

If this role sounds like a fit for you and you're ready to start your career in technology, we would be excited to hear from you.

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