IT Analyst

Job Title: IT Analyst (On-Site, Full-Time)
Location: Springvale,Belfast, Ireland
Contract Type: 12-Month Contract with Potential Extension
Payrate: £20 to £26 per hour (Inside IR35)
Working Hours: 5 days on-site, 37.5 hours per week

About the Role:
A leading manufacturing sector client is seeking an IT Analyst to join their dynamic, business-facing IT team. This is a hands-on role supporting both manufacturing and office environments, focused on delivering efficient IT services, maintaining critical infrastructure, and driving proactive improvements. This varied position involves a mix of desktop support, server management, and network maintenance, making it ideal for IT professionals who thrive in fast-paced, technically challenging environments.

Key Responsibilities:

• Conduct updates, upgrades, and maintenance for both hardware and software systems to improve network efficiency, cost-effectiveness, and security.
  
  
• Address high-priority issues and escalations from internal business partners.
  
  
• Troubleshoot and resolve PC, server, networking, and cabling issues.
  
  
• Ensure IT services remain compliant with IT Security, SOX, and internal controls.
  
  
• Support the integration of IT hardware, including factory torque tooling systems like the Pinpoint system.
• Provide on-site IT support, including system and infrastructure management
  

• Serve as a bridge between internal IT teams and business partners, working directly with facility staff to resolve technical issues.
  
  
• Provide 24/7 support for critical systems, including Windows PCs and networked hardware.
  
  
• Conduct proactive project work to enhance IT capabilities within the facility.
  
  
• Use the Pinpoint system for factory torque tooling integration, including cabling and networking.
  
  
• Maintain clear records of tasks and follow-up actions.

Required Qualifications:

• Fluency in English.
  
  
• IT-related degree or extensive ITSM/ITIL experience.
  
  
• Basic Microsoft 365 skills.
  
  
• Strong interpersonal skills for managing priorities, issues, and influencing others.
  
  
• Excellent communication and change management skills.
  
  
• Prior experience managing and resolving issues across multiple business units.
  
  
• Project management experience.

Preferred Background:

• Knowledge of computer hardware, network support, software interfacing, and desktop support.
  
  
• Understanding of server infrastructure, telecommunications, and database management systems.
  
  
• Familiarity with hands-on IT support in manufacturing environments.
  
  
• Strong analytical skills.

To apply, please upload a copy of your CV or send your CV directly to khushboo. Pandey @ randstad. Co. uk.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.