Client Delivery Engineer - Digital Support Apprentice
Role
Are you ready to dive into the high-stakes world of data and cutting-edge financial technology? Do you have a technical, analytical mind and a passion for turning complex data into powerful solutions?
What You'll Be Doing: The Technical Core of Client Success
You'll be the technical linchpin in client onboarding and implementation projects. You'll move beyond theory and get hands-on with real-world data integration:
- Data Transformation: Work with various complex data formats (JSON, XML, CSV) and use tools like Jinja2 transforms to integrate client data into the firm’s own platform
- Integration & APIs: Get comfortable using APIs and SFTP to build seamless data transmission layers between their clients and their award-winning software
- Problem-Solving: Quickly debug, manipulate, and validate large, complex datasets, owning the process for resolving data and market data issues
- Tooling & Automation: Contribute to their internal efficiency by scripting in Python for internal tooling and utilising automation tools like SoapUI and Postman
- Documentation: Create clear, essential documentation for both internal and external stakeholders
What We’re Looking For
- GCSE Grade C/4 or above in Maths & English (or equivalent)
Please note: an IT related qualification higher than Level 2 (Level 3 or 4, degree, master's etc) will make you ineligible for the apprenticeship, as you will be overqualified
You don't need to know everything, but you need a strong foundation and a hunger to learn. We want to hear from you if you’ll bring:
- A technical & analytical mindset with a keen interest in data and the financial markets
- Experience working with complex datasets and a strong attention to detail
- Familiarity with APIs, SFTP, and a good understanding of the Python coding language
- Exceptional internal motivation to learn and take ownership
- Bonus points for an understanding of financial instruments, particularly Prime Brokerage business experience, but this is not essential
Training & Development
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
- Operate digital information systems
- Digital architecture (physical storage vs cloud, the role of operating systems and servers)
- Maintaining end-user systems (software, hardware and operating systems)
- Information security principles
- System security
- Account management (optional)
- Managing & analysing data
- Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career.
What Sets Our Client Apart?
- Global Impact: An established, core utility provider trusted by hedge funds, asset managers, and banks worldwide
- Award-Winning: Recognised as a 'Best Derivatives Tech Provider' and an 'Analytics Leader' in the industry
- Cutting-Edge Tech: Their platform delivers real-time, front-to-back analytics on the full cost of derivatives trading, helping clients reduce margin and optimise collateral
- Career Growth: They foster a collaborative, energetic team dedicated to continuous learning and empowering our employees to reach their full potential
Training
Learners who complete the Digital Support Technician Level 3 Apprenticeship will gain an understanding of the following knowledge and skills.
Non-technical skills
• Critical thinking
• Effective communication
• Customer service
• Problem solving
• Managing risk and decision making
• Coaching and guiding
Technical skills
• Operate digital information systems
• Digital architecture (physical storage vs cloud, the role of operating systems and servers).
• Maintaining end-user systems (software, hardware and operating systems)
• Information security principles
• System security
• Account management (optional)
• Managing & analysing data
• Digital marketing
The right candidate has the opportunity to be taken on permanently and cross train in other departments.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- PARETO LAW LIMITED
- Working Week
- Monday to Friday 9am to 6pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Friday, 14th November 2025
- Start Date
- Monday, 17th November 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
- Logical
- Initiative
- Python
- Interest in data
- Interest in financial markets
Qualifications
- English GCSE, grade 4/C or higher (Essential)
- Maths GCSE, grade 4/C or higher (Essential)
About the Employer
- Company
- Randstad
- Location
- London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted
- Company
- Randstad
- Location
- London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted