Client Growth Manager
Client Growth Manager
Salary: £40,000 + car allowance
OTE: £50,000+ (uncapped)
Location: Remote
Are you a commercially driven account manager who enjoys helping clients grow, improve performance, and unlock new revenue opportunities?
We're looking for a Client Growth Manager to work closely with a portfolio of letting agent partners, helping them maximise the value of a market-leading platform. This is a relationship-led role with a strong commercial focus, where success is measured by client performance, revenue growth, and long-term partnership development.
Working from home and in the field, you'll become a trusted advisor to your clients, helping them improve processes, drive engagement, and embed best practices that deliver measurable results.
The Role
As Client Growth Manager, you'll take ownership of a portfolio of letting agent partners, helping them optimise performance and maximise commercial opportunities.
You'll work closely with agency owners, branch managers, and lettings teams to ensure they are fully engaged with the platform, understand its value, and have the right processes in place to achieve success.
Key responsibilities include:
- Building and maintaining strong relationships with letting agent partners.
- Acting as the primary point of contact and trusted advisor across your portfolio.
- Driving revenue growth through increased engagement, adoption, and performance.
- Delivering training, coaching, and best practice sessions to client teams.
- Analysing account performance and identifying opportunities for improvement.
- Supporting behavioural and process changes that improve client outcomes.
- Conducting regular account reviews and presenting performance insights.
- Collaborating with internal teams to support onboarding, retention, and growth.
- Maintaining accurate CRM records and account plans.
- Representing the business at client meetings, industry events, and networking opportunities.
This is a home-based role involving regular travel to see clients, typically up to three days per week.
What Success Looks Like
- Strong client engagement and retention across your portfolio.
- Increased revenue generation from existing accounts.
- Improved client adoption and utilisation of the platform.
- Consistent achievement of growth and performance targets.
- Positive client feedback and long-term partnership development.
About You
You'll be a commercially minded relationship manager who enjoys helping clients succeed and can confidently influence stakeholders at all levels.
You'll likely have experience in:
- Account Management
- Client Success
- Partnership Management
- Business Development
- Customer Growth or Revenue Enablement
You'll also bring:
- A proven track record of driving commercial growth within existing accounts.
- Strong relationship-building and stakeholder management skills.
- Experience influencing behaviours, processes, and performance.
- A data-driven approach with the ability to analyse and act on performance metrics.
- Excellent communication, presentation, and coaching skills.
- Strong organisation and CRM management capabilities.
- A proactive, self-motivated approach to managing your territory.
Experience within property, lettings, PropTech, or related sectors would be advantageous but is not essential.