Administrator

Job Title: Quality and Product Administrator

Location: Erith, Kent

Hours: 37.5 hours pw, 8.45 am to 5.15 pm

NO REMOTE WORKING.

Salary: Discussed on first phone call, depending on relevant skills set + discretionary PR annual bonus

Job type: Permanent, paid monthly

Benefits: 25 days annual leave + 8 BH, team nights out, free parking, Staff discount, 7% co cont pension, health and wellbeing options, Health care, LA

Quality and Product Administrator skills and experience

• Proven administrative experience, ideally within a quality assurance, product data, compliance, or manufacturing environment.
• High level of attention to detail with the ability to track information across multiple files and systems.
• Strong IT literacy, specifically with ERP systems (like SAP), PIM software, and Microsoft Office (Excel, Word, Outlook).
• Natural communicator who can collaborate effectively with multiple departments and external suppliers.
• Self-motivated approach to work, with excellent organizational and indexing skills.

Quality and Product Administrator Key Responsibilities

• Data Management: Maintain PIM (Product Information Management) and SAP systems regarding testing status, fit-for-purpose sign-offs, etc
• Maintain internal schedules to monitor and track outstanding quality, compliance, and testing actions on flagged products.
• Inbox Management: Monitor and action incoming queries through the dedicated quality email channel.
• New Product Support: Verify new product development (NPD) items against compliance criteria ahead of final manager sign-off.
• Audit Coordination: Gather and coordinate evidence packs and technical documentation to support Sedex ethical-sourcing audits alongside ISO 9001, 14001, and 22301 certifications.
• Reporting: Assist the Compliance & Quality Manager with monthly reporting by tracking product-level compliance and fault-ratio data.
• Cross-Department Liaison: Partner with the Product, Purchasing, and Sales & Marketing teams to distribute product conformity documentation for launches and clearance tasks.
• Supplier Support: Assist with the coordination of supplier audits and visit programmes.