Service Desk Analyst

Role: Service Desk Analyst

Location: Chorley

Salary: Up to £26-£35k, depending on experience

Looking for a new gig where your voice matters? Do you have a passion for IT and love being the go-to support hero? This could be your next big move.

We're on the hunt for a hands-on dynamo used to the fast-paced life of a busy help desk. Join our tight-knit team and dive right in. You'll be the lifeline for over 700 users, tackling a wide range of issues every day.

From resetting passwords to navigating SharePoint and fixing broken laptops, you'll handle it all. Got some cloud experience? Awesome. We're moving towards a cloud-first approach, though we still have a few servers on-site.

Your communication skills will be your superpower here. You'll be the company's voice, so how you handle interactions is crucial. You'll need to bring empathy and patience, especially when dealing with less tech-savvy users.

This is an office-based role with top-notch benefits.

If you're ready to step up and make a difference, get in touch!

We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.