CX Sales Specialist

CX Sales Specialist

Aldgate & Remote | Up to £40,000 Basic (£65,000 OTE) + £5,000 Car Allowance

We're working with a leading managed services and communications provider delivering cloud, connectivity, cybersecurity, and customer experience solutions to organisations across the UK. With continued investment in CX technologies and digital transformation, the business is expanding its specialist sales capability and is looking to appoint a CX Sales Specialist to help drive growth across its Customer Experience portfolio.

This is a customer-facing, consultative sales role where you'll champion the organisation's CX capabilities, working alongside internal sales teams, customers, and technology partners as a trusted subject matter expert. You'll support the full sales lifecycle, from identifying opportunities and understanding customer requirements through to solution design, negotiation, and closing, helping organisations modernise their customer engagement platforms through CCaaS, CPaaS, and wider Contact Centre technologies.

Why Apply:

• Own the full sales cycle: Manage opportunities from discovery through to solution design, negotiation, and close.
• Become a CX specialist: Develop expertise across CCaaS, CPaaS, AI, WFO, Recording, and Contact Centre technologies.
• Excellent earning potential: Up to £40,000 basic, £65,000 OTE, plus £5,000 car allowance.
• Strong vendor ecosystem: Work alongside leading CX vendors while gaining industry-recognised sales and vendor certifications.
• Collaborative environment: Work closely with Sales, Marketing, Transformation teams, and technology partners.
• Remote flexibility: Fully remote role with access to the Aldgate office when required.
• Excellent benefits: Private healthcare, enhanced annual leave, wellbeing support, and a comprehensive benefits package.
• Long-term progression: Build your career within one of the fastest-growing areas of technology sales.

What we're looking for:

• Previous experience selling CCaaS, Contact Centre, UC, CPaaS, or related Customer Experience solutions.
• Experience supporting consultative, solution-led technology sales opportunities from discovery through to close.
• Good understanding of UC, CX, AI, WFO, Recording, and complementary Contact Centre technologies.
• Confident presenting solutions and building relationships with customer stakeholders.
• Ability to generate and manage a healthy sales pipeline, forecast accurately, and achieve sales targets.
• Experience working with technology vendors, partners, or complementary CX solutions.

If you're already working within Customer Experience, Unified Communications, or Contact Centre technology sales and want to further develop your expertise within a specialist CX role, this opportunity offers strong earning potential, excellent vendor exposure, and long-term career development within a leading technology business.