IT Manager

IT Manager – Full Time | Gravesend

Salary: Competitive, dependent on experience

My client, a well-established legal firm, is seeking an experienced and proactive IT Manager to lead and oversee all aspects of their IT infrastructure and support. This is a hands-on, strategic role based in their Gravesend office, with occasional travel required to support other offices.

Key Responsibilities:

• Evaluate and implement emerging technologies to improve operational efficiency and security.
• Manage the IT budget to ensure cost-effective, high-quality solutions.
• Maintain and support the Firm’s case management system: Partner for Windows (Tikit).
• Ensure the availability, integrity, and performance of IT systems, networks, and software.
• Oversee regular system upgrades, licences, and backups.
• Provide hands-on hardware and software support across the firm.
• Deliver training and guidance on IT systems to staff.
• Serve as the primary point of contact for IT-related queries and incidents.
• Monitor systems for vulnerabilities and implement proactive security measures.
• Ensure compliance with GDPR and other data protection regulations.
• Maintain disaster recovery and business continuity plans.
• Manage relationships with third-party vendors, including software providers and IT consultants.
• Lead IT projects such as system migrations, software rollouts, and infrastructure improvements.
• Manage the Firm’s websites and digital presence.
• Arrange logins and provide IT onboarding training for new staff.
• Undertake other IT duties as required.

Required Skills & Experience:

• Proven experience as an IT Manager or similar role within a professional services or legal environment.
• Strong knowledge of Partner for Windows (Tikit) or equivalent legal case management systems.
• In-depth understanding of networks, servers, cloud solutions, and cybersecurity protocols.
• Excellent troubleshooting, communication, and project management skills.
• Ability to translate complex technical concepts into clear, user-friendly guidance.
• Strong organisational and leadership abilities.

This is an exciting opportunity for an IT professional to take ownership of IT strategy and operations within a reputable legal firm. My client offers a collaborative working environment and the chance to make a significant impact across multiple office locations.

Please apply now for immediate consideration!