Account Director

Account Director

Location: Leatherhead, Surrey (Hybrid)

Job Type- Permanent

Our client is a leading IT consulting and managed services firm that helps enterprises innovate and thrive in a changing digital world. Recognised globally for best-in-class expertise, they’re trusted by top technology vendors, partners, and enterprises to solve complex challenges and unlock the full potential of cloud, data centre, and workspace technologies.

They are looking to hire and experienced Account Director who will be responsible for driving strategic growth and long-term value across our clients most important client relationships. This role oversees the development, health, and performance of key accounts, ensuring alignment between client objectives and our clients service capabilities. Acting as a trusted advisor, the Account Director influences strategic direction, fosters innovation, and secures their companies position as a long-term partner.

Skills and attributes

• Proven experience in strategic influence and alignment with client goals
• Secure strong account retention and growth
• Strong relationship-building and stakeholder engagement skills
• Able to articulate service offering value and benefits
• Contributor to innovation and brand elevation

Key Responsibilities

• Strategic account management: Lead and grow strategic accounts in line with company objectives
• Client relationship leadership: Build and maintain executive-level relationships, serving as the senior point of contact
• Revenue growth: Drive upselling, cross-selling, and account expansion across the companies core and ecosystem offerings
• Needs assessment: Identify evolving client needs and align solutions accordingly
• Issue resolution: Ensure timely and effective resolution of client concerns
• Reporting & analysis: Deliver regular account performance updates to senior leadership
• Feedback loop: Capture client insights to inform service and product development

Qualifications and Experience

• Leadership: Proven ability to collaborate across cross-functional teams and inspire performance
• Strategic thinking: Strong analytical and planning skills to drive growth
• Relationship management: Exceptional interpersonal skills with executive-level stakeholders
• Solution acumen: Deep understanding of private cloud and associated services
• Communication: Excellent written, verbal, and presentation skills
• Problem solving: Creative and proactive approach to client challenges
• Opportunity management: Skilled in managing multiple priorities and aligning internal resources
• Attention to detail: Precision in documentation, proposals, and follow-ups
• Networking: Active engagement in industry events and thought leadership

Company Benefits

• Rewarding salary commensurate with experience
• 25 days’ leave plus public holidays
• Hybrid working
• Private healthcare – includes wellbeing and EAP
• Pension and death in service insurance
• Company and social events
• Employee recognition and reward
• Professional development programme
• Discounted retail, travel, and entertainment

This is a great opportunity to join a dynamic business with global recognition.

To find out more- Apply through this advert