Team Manager - Contact Centre

Team Manager - Contact Centre £32,500 - £35,000 Full-time

If you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You'll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too.

What you'll be doing: Team Manager - Contact Centre
Coaching and developing a contact centre team

Setting goals and helping your advisors hit them

Managing escalations and spotting performance trends

Turning insights into clear actions

Supporting the operation through a period of transition

What you need: Team Manager - Contact Centre
People leadership experience

Strong coaching and performance management skills

Confident problem solver with an analytical approach

Enjoy developing others and raising capability in the team

The offer: Team Manager - Contact Centre
£32,500 - £35,000

BUPA Medical & Dental, life cover, income protection, pension

Wellbeing-focused, inclusive culture

Clear internal development routes

How to apply
Send your CV and well be in touch to talk through the role.

Apply now.