Business Analyst outside IR35 (Insurance experience required)

Day rate - Between £425-£436 per day outside IR35

Work location - London 3 days a week, 2 days remote

Business Analyst

Duration 6 months +

Location London (EC3 / Lloyd's market area) - minimum 3 days in office per week

ROLE SUMMARY

I have an exciting long term opportunity for a Contract Business Analyst to work within a premium London Market Insurance client. You will be a core delivery team member for the project to document current-state processes, support process design workshops, manage the standardisation documentation workstream, and coordinate adoption activities across all (re)insurance classes. This is a hands-on, delivery-focused role requiring strong analytical rigour, Lloyds insurance market knowledge, and the ability to operate confidently with senior underwriters and class heads.

PURPOSE OF THE ROLE

• Document current-state underwriting processes across all classes from submission intake to bind.
• Support process co-design workshops and capture outputs accurately and comprehensively.
• Manage the standardisation documentation workstream: process maps, variation registers, data capture standards, and playbooks.
• Coordinate class-by-class rollout activities and track adoption metrics.
• Support the optimisation opportunities tracker by documenting use case requirements and business case data.

KEY RESPONSIBILITIES

Current State Documentation & Analysis

• Review existing process documentation, SOPs, system documentation, and MI artefacts at engagement start.
• Conduct structured interviews and observations with Underwriting Assistants, Underwriters, and Class Heads across all in-scope classes.
• Produce as-is process maps (L1/L2/L3) for submission-to-triage across all (re)insurance classes, including controlled variation capture.
• Collect and validate baseline metrics data: submission volumes, triage cycle times, UA administrative effort percentages.

Process Design Support

• Drive co-design workshops; capture design decisions, open items, and agreed variations in real time.
• Maintain the class-level variation register - documenting each variation with rationale, class(es) affected, and approval status.
• Document the minimum data capture standard for intake
• Produce clean, version-controlled process documentation at each sprint: base process maps, triage models, referral trigger registers.
• Support the referral and control framework documentation: control checkpoints, trigger thresholds, ownership model.

Rollout Coordination & Adoption

• Prepare per-class rollout packs: adapted base process, variation summary, intake log template, and triage checklist.
• Coordinate class scheduling for rollout phases liaising with UW team leads to confirm SME and team availability.
• Track weekly adoption metrics: process adherence rates, data completeness at intake, triage cycle time against baseline.
• Maintain the adoption blockers log and coordinate resolution actions with the Change Consultant and class teams.
• Support training delivery: prepare training materials, manage logistics, record attendance.

Optimisation Opportunities Support

• Document initial optimisation opportunity candidates identified during standardisation (context, trigger, class affected).
• Assist in populating functional and technical requirements for each opportunity under direction of the Process SME.
• Gather and validate business case data inputs - baseline metrics, effort estimates, and benefit quantification inputs.

Programme Governance

• Attend weekly Programme Working Group meetings and maintain accurate action logs.
• Update the RAID log with issues, actions, and decisions arising from workshops and daily delivery activity.
• Produce weekly status summaries for Programme Manager review.
• Manage the document version control discipline for all engagement artefacts.

Experience & Technical Skills

• 5 years + experience as a Business Analyst in a commercial or specialty insurance environment.
• Demonstrated experience documenting end-to-end business processes using structured process mapping techniques.
• Comfortable conducting workshops and stakeholder interviews with senior business users (Underwriters, Class Heads).
• Strong data collection and analysis skills, able to gather baseline metrics, identify gaps, and present findings clearly.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent process mapping tool).
• Experience working on transformation, process improvement, or operating model engagements in a consulting or internal change capacity.
• Highly organised with strong document management discipline - able to maintain version control across
• Able to work at pace in a sprint-based delivery model with short feedback loops.
• Practical understanding of the Lloyd's and London company market operating model - how classes are structured, how submissions flow from broker to underwriter, and how bind and post-bind activities are managed.
• Understanding of the Lloyd's regulatory environment and how compliance considerations (LIC referrals, sanctions, aggregate management) interact with underwriting processes.
• Experience working directly with Underwriting Assistants, Underwriters, or Underwriting Operations teams in a London market insurer or Lloyd's managing agent.

If you're currently a Business Analyst with strong insurance sector experience, this could be the opportunity you've been waiting for.

We're looking for someone who can engage stakeholders, understand business needs and help deliver change that makes a real difference.

Positions like this don't stay open for long. Apply now or contact me directly for immediate consideration.