Lean Process SME outside IR35 (Insurance experienced required)
Lean Process SME (London Market Insurance) £425-£436 per day (Outside IR35) Location: London (EC3 / Lloyd's Market) - minimum 3 days onsite Contract Duration: 10 weeks+Work Pattern: 3 days onsite, 2 days remote
Role Summary The Lean Process SME will lead the design of a single base underwriting process from submission to bind, define controlled variation frameworks, and identify optimisation opportunities. This is a highly delivery-focused role requiring deep London Market expertise, strong lean/process excellence capability, and the ability to build structured, investment-ready business cases. The role involves significant stakeholder exposure, including regular interaction with Class Heads, Programme Sponsors, and senior leadership.
Purpose of the Role
- Design a scalable, standardised underwriting process grounded in best practice
- Define and govern controlled variations across classes
- Identify, scope, and build business cases for optimisation opportunities
- Act as the process design authority across workshops, pilots, and steering forums
- Ensure outputs support future workflow, data, and AI-driven transformation
Key Responsibilities
- Current State Diagnosis & Baseline
- Base Process Design
- Variation Framework & Governance
- Optimisation & Business Case Development
- Pilot & Rollout Support
Experience & Technical Skills
- 15+ years' experience in process improvement, transformation, or consulting
- Strong London Market underwriting operations knowledge
- Proven delivery of end-to-end process standardisation initiatives
- Lean Six Sigma Green Belt, Black Belt, or equivalent experience
- Strong experience building quantified business cases
- Advanced workshop facilitation and stakeholder management skills
- Ability to influence senior stakeholders and drive decision-making
Candidate Profile
- Highly credible with senior underwriting stakeholders
- Pragmatic, delivery-focused, and commercially aware
- Strong analytical and problem-solving capability
- Comfortable working in complex, ambiguous environments
- Confident leading discussions, challenging assumptions, and driving outcomes
This is a high-impact role suited to a senior, hands-on process expert who can combine deep insurance knowledge with structured process design and transformation delivery.