Operations Coordinator

We are looking for an Operations Co-ordinator to join our client s team in Lincoln.

About the Role:

Our client is experiencing a period of exceptional growth with the opening of their new Distribution and Customer Centre and is looking for a talented and dynamic Operations Co-ordinator to join their team.

They are seeking a motivated individual who will bring energy, focus, and value to their award-winning team. The company is a fast-paced, market-leading player in the dress industry and has been recognized as UK Finalists for Employer of the Year 2025.

This is a full-time position within a peak season business operating extensive hours from Monday to Sunday. Core hours are Monday to Friday, with occasional flexibility required across weekends and evenings.

You will be task & detail-orientated, managing an ever-changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off & completed to deadlines. You will also be delivering, fulfilling & co-ordinating training to a high standard.

This role encompasses staff management, heading up workload planning, delegating & meeting all deadline requirements across several departments including different shifts across our client s retail function, whose working hours cover from 8.30am-10pm.

You must thrive on a demanding workload with curve balls coming every day. You need to be a person that gets things done in full, on time & makes things happen across the company & externally. Essentially, we are looking for someone super dynamic, who solves problems & is strong on Microsoft Office software packages.

Working for the CEO, you must be a strong communicator, issuing briefs and communications to up to 40 staff.

Key Responsibilities:

Operations

Create workload plans across your department. At peak season there are 100s of tasks that will need fulfilment you will be the person to ensure deadlines are met by your team.

Be dynamic in your approach to workload, delivering both your personal & the team s deadlines. Attention to detail is critical.

As part of our photoshoot team, you will be responsible for the logistics & transport of all dresses & equipment to & from the venue.

Staff Management

Assisting with recruitment.

Assisting, fulfilling & coordinating training (including training agendas & plans)

Create full monthly rotas in line with the business needs including handling all staff holiday requests.

You must be able to evaluate an ever-evolving daily workload & be responsible for daily staff briefings.

Create & deploy staff workload plans, complete staff checkbacks & ensuring all tasks are completed on time.

You must be a strong & clear communicator.

IT

You must be fully computer literate & be able to create professionally presented documentation as you will be tasked with producing staff training manuals, user guides, project plans & processes, & other key documentation.

Comfortable with email communication & outlook.

Recording actions create & maintain consistency across the team & working to deadlines.

Project Management & Business Development Research

In the non-peak summer months, the right individual will have the opportunity to get involved across all areas of the business, including business development, projects & events.

Requirements:

Resilience to pressure is essential. You need to be able to manage multiple workload streams simultaneously including both your own & others to encompass the operations of the business.

Unfazed when delivering communications & briefings to staff.

Task-orientated individual manage an ever-changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off & completed to deadlines.

Troubleshooting mindset can work through problems & processes logically to unpick issues & solve them.

You will thrive on a high level of autonomy, responsibility & ownership.

Highly organised & dynamic.

A strong communicator & proactive individual, with high attention to detail.

Highly efficient at using Microsoft Office software, email & IT-savvy to a high standard.

Desire to work in a fast paced, dynamic & entrepreneurial business.

Package:

Salary: up to £35k basic + bonus of up to £3k & paid overtime earning potential.

Full Time: 40 hours per week

Primarily Monday to Friday however there will be the requirement for flexibility around some evenings and weekends.

Annual leave: 30 days inclusive of Bank Holidays

Closed on Mother s Day & Father s Day

Closed over the Christmas period (unlike other retailers)

20% staff discount.

A focus on promotion & developing staff within the company, with a focus on career progression.

Star of the Month Award.

Company trips.

Staff thank you & reward events.

INTERESTED APPLY NOW!

Please provide your CV and a cover letter which MUST include why you would be suitable to join our clients award-winning team and why you believe you are perfect for this role!

Stages:

1. Initial selection from applications

2. minute interview via Microsoft Teams

3. Online knowledge-based skills test

4. In person interviews & role specific tests to be completed.

5. Final selection & offer made if right candidate found.

This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application.

Red Rock Partnership are working as a recruiting partner to handle all recruitment activity.

Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion.

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