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Are you an experienced AV Technician with strong problem-solving skills and a passion for delivering exceptional technical support? This is your chance to join our freelance team and work as an extension of a prestigious audio-visual integrator renowned for delivering world-class live events.

Role Overview:
As a freelance AV Technician, you ll support our client s field engineering team by providing break-fix and preventative maintenance across multiple corporate sites in London. Working on an extended contract basis, you ll collaborate closely with an established technical team to ensure swift fault resolution and minimal operational disruption. Your calm, professional approach and deep knowledge of AV/UC/VC technologies will be key to delivering outstanding service.

Key Responsibilities:

• Update and manage fault tickets, ensuring timely resolution.
• Provide on-site support for live events and day-to-day corporate operations, maintaining exceptional client satisfaction.
• Apply your technical expertise across AV/UC/VC technologies, including (but not limited to) Crestron, Q-Sys, Biamp, Dante, and Extron.
• Operate Poly/Cisco systems and support IPTV functionality.

Desired Skills & Certifications:

• Strong experience as an AV Technician in break-fix and preventative support roles.
• Corporate AV experience is essential.
• Expert knowledge of leading AV/UC/VC manufacturers and technologies such as Crestron, Q-Sys, Biamp, Dante, and Extron.
• Confident in operating Poly/Cisco and IPTV systems.
• Excellent problem-solving abilities and the ability to stay composed under pressure.
• Strong communication and interpersonal skills.

Benefits:

• Competitive freelance rates based on experience.
• Travel expenses covered.