Sales Assistant

Business Development Office - Account Coordinator (London)

About Us

At RedCompass Labs, we believe there are only two types of payments: good and bad. We enable the good payments and help stop the bad ones.

We are global experts in payments modernization, using the latest applied AI, and deep payments expertise to deliver end-to-end payment transformation projects. Our solutions help clients accelerate their payments modernization programs while reducing costs and regulatory risk.

The RedFlag Accelerator sets the industry standard for detecting human trafficking related crime, assisting both financial institutions and law enforcement. Using a persona-oriented approach, it identifies the actors behind transactions, including victims, money-laundering professionals, perpetrators, and others. By combining AI, the latest red flags, crime models, and OSINT data, our system helps detects crimes across labour, sex trafficking and child sexual exploitation.

With offices in London, Warsaw, Brussels, Miami, Toronto, and Pune, we support clients worldwide. To learn more about RedCompass Labs and our services, visit .

Role Description

RedCompass Labs is expanding our Commercial Team and we’re looking for an Account Co-ordinator to help keep our sales engine running smoothly. Reporting to the SVP Payments for UK and Europe, this role is the operational backbone of the commercial function - ensuring our pipeline, contracts, documentation, and internal processes are accurate, efficient, and always one step ahead of what the team needs.

This is not a client-facing sales role. It’s a critical internal enablement position for someone who takes pride in process ownership, with attention to detail, gets satisfaction from bringing order to complexity, and understands that the best sales teams win because their operations are airtight.

You Will Be Responsible For

• Owning CRM hygiene and pipeline accuracy in HubSpot, including data entry, record maintenance, and reporting
• Preparing, tracking, and managing contracts, work orders, statements of work, and pricing documentation through the full lifecycle
• Supporting contract renewals, extensions, and amendments, coordinating between internal stakeholders, legal, and delivery teams
• Supporting the preparation and maintenance of account plans, including tracking key contacts, opportunity timelines, and renewal milestones across the portfolio
• Building and maintaining templates, playbooks, and process documentation for the commercial team
• Informing sales reports, pipeline dashboards, and insights for leadership review
• Coordinating meeting preparation - agendas, briefing materials, client-facing decks, and follow-up actions
• Liaising with Finance, Legal, Delivery, and Marketing to ensure commercial workflows move without friction
• Tracking action items, deadlines, and dependencies across active opportunities and regional accounts

Required Skills and Experience

• Strong organizational skills, you manage multiple workstreams simultaneously
• Exceptional attention to detail, particularly around contracts, data, and documentation
• Comfortable owning processes end-to-end and flagging gaps or inefficiencies proactively
• Strong communicator who can work confidently with senior internal stakeholders and external clients
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficient in use of AI
• Comfortable working in a fast-paced, matrix environment where priorities shift

Bonus Points If You Have

• Experience in a sales operations, sales support, or commercial administration role.
• Experience with HubSpot as a CRM
• Exposure to professional services, consultancy, banking, or fintech environments
• Experience supporting contract or procurement processes with large enterprise clients
• Experience building AI agents/skills
• Bilingual e.g. French/English
• Familiarity with sales methodologies even from a supporting/administrative lens

What We Offer

• Benefit from a hybrid working environment with access to our modern Office at 1 Royal Exchange London, EC3V 3DG
• Work on high‐impact financial technology projects that shape the future of payments and AI‐driven innovation
• Join a trust‐based, transparent, and collaborative culture where your voice matters and ideas influence outcomes
• Enjoy real ownership and autonomy in how you approach challenges, deliver work, and grow your expertise
• Be part of a diverse and inclusive global team across Canada, the UK, Europe, and Asia, where fairness and meritocracy guide every decision
• Collaborate daily with senior industry experts and leaders , accelerating your professional development
• Experience a human, respectful, and well‐structured recruitment and onboarding journey designed around clarity and mutual fit
• Grow through continuous learning , cross‐functional work, and exposure to both consulting and product‐building environments
• Join a company that values integrity, curiosity, and continuous improvement , and empowers you to make meaningful impact from day one.

Competitive package:

• Up to 10% of annual earnings as a personal performance bonus
• Life insurance
• Group Income Protection
• Health Insurance for you and your family
• Dental Insurance for you and your family
• Pension: the pension is currently 4% employer and 4% employee. You also have the option to increase your contributions to your private pension, if you wish.
• 28 days annual holiday plus Public & Bank holidays
• 7 days of sick leave paid 100% per annum
• This role follows a hybrid work arrangement, with an expected at least 60% onsite presence at our Londin Office and 4 days a week presence in the office during first 3 months onboarding period.

RedCompass Labs is committed to promoting and supporting a diverse and inclusive workplace, ensuring fair and equitable treatment for all. This fuels innovation and enables us to work better together with each other and for our clients.