IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ21) (Greater Bristol Area)

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ21)

Salary: £35k - £40k per annum + Excellent Benefits

Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers.

Ideal candidates will have the following:

• A minimum of 3 years’ experience in 2nd/3rd line support
• Knowledge of virtualisation software and cloud services such as Azure and AWS
• Good troubleshooting/problem solving skills
• Office 365 administration & troubleshooting skills
• Desktop troubleshooting
• Network & Firewall knowledge and troubleshooting
• Windows server administration

Key Responsibilities:

• Proactive maintenance of client networks
• Managing new workstation builds and user setups.
• Engaging in the technical projects, including meeting clients and delivering onsite time with the team
• Working with the team to implement policy and procedure
• Manging client documentation
• Helping train and develop junior team members

Excellent opportunity to join a leading organisation during a period of growth and change.

Please send CV for full job description and an informal chat.