Junior IT Analyst
Junior IT Analyst
About the role
A well-established private organisation is looking for a motivated IT Analyst to join its growing technology team. This is an excellent opportunity for someone early in their IT career to gain hands-on experience across a wide range of systems, working in a fast-paced and supportive environment.
You’ll play a key role in delivering day-to-day IT support while developing your technical skills and contributing to ongoing improvements across the business.
What we’re looking for
- 1-3 years’ experience in IT support, service desk, or similar
- Basic understanding of IT systems (Windows, networks, hardware, cloud tools)
- Strong problem-solving skills and willingness to learn
- Confident communicator who can explain technical issues clearly
- Organised, proactive, and able to manage multiple tasks
- A genuine interest in building a career in IT
Key responsibilities
- Provide 1st/2nd line support for hardware, software, and user issues
- Troubleshoot basic network and system problems
- Support setup and configuration of devices and applications
- Assist with system upgrades, rollouts, and IT projects
- Maintain accurate records of incidents and assets
- Deliver excellent support to both on-site and remote users
- Work closely with the wider IT team and other departments
What’s on offer
- Great entry point into a broad and hands-on IT role
- Exposure to a wide range of technologies and systems
- Clear progression and development opportunities
- Supportive team environment with ongoing learning
- Competitive benefits package