Client Support Specialist

Job Title: Client Support Specialist Salary: £28,000-£30,000 Location: Bromsgrove (On-site, Mon-Fri)

The Company Redwood Search is partnering with a growing SaaS provider in Bromsgrove. With a strong business development team securing major contracts, the company is expanding and looking for a new Client Support Specialist.

The Role You’ll support existing clients, helping them navigate and maximise use of the software. Working closely with the Customer Services Manager and product team, you’ll deliver guidance, training, and technical support to build strong client relationships.

The Person

• Friendly, approachable, and client-focused

• Ideally experienced in a technical or SaaS environment

• Technically minded with experience using ticketing systems

• Excellent written and verbal communication skills

This is a great opportunity with a supportive company that encourages career growth.

Apply now or contact Anja Djiallis on to learn more