Data Administrator (Guidance & Education System)

What You’ll Be Doing

The Data Administrator will report directly to Sector Skills Network and Communities Lead and will be responsible for:

• Maintain accurate organisation, contact, partner, and practitioner records in CRM and related operational systems, ensuring all records are complete, correctly related, consistent, and up-to-date.
• Collaborate with LMS administrators to align CRM with our Learning platform records as needed.
• Conduct routine data quality checks and cleansing activities, identifying and resolving or escalating any discrepancies such as gaps, duplicate records, or outdated information.
• Support monthly KPI and performance reporting by preparing and updating data related to various engagement metrics and activities.
• Maintain ongoing records of events and activities, ensuring data is captured promptly and accurately to support timely reporting.
• Provide data and administrative support for various delivery activities, including event management and potential grant programme administration.
• Assist the Relationships function in maintaining accurate organisational hierarchies within the CRM, coordinating with LMS administrators as necessary.
• Collaborate across multiple departments to support unified data flows, reduce duplication, and enhance management information.
• Work with data governance teams to adhere to data standards, improve data quality, and resolve any data issues impacting reporting or insights.
• Maintain clear records of data changes and actions taken for accountability and verification purposes.
• Identify and implement opportunities to simplify processes and enhance the quality of management information.
• Respond to routine data and system administration queries, providing guidance and escalating complex issues as needed.
• Handle information in compliance with data protection, classification, and governance standards.

What You’ll Bring

To be successful in this role, you’ll need:

• Experience of maintaining accurate data in CRM or a similar business system, with strong attention to detail.
• Good working knowledge of Microsoft Excel, reporting spreadsheets or similar tools used to check, organise and summarise data.
• Experience of data cleansing, record management or administrative quality assurance.
• Well organised, with the ability to manage routine tasks, competing priorities and deadlines accurately and reliably.
• Clear communication skills and the ability to work collaboratively with colleagues across different teams.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact .uk. If unresolved, you may then contact the Civil Service Commission.

Our Recruitment Process

We keep things simple, fair, and transparent:

Step 1: CV Submission

Applications open: 21^st September 2026 I Closing date: 4^th October 2026

• Please submit your most up-to-date CV, highlighting your skills and experience that align with the job specifications.

Step 2: Telephone Interview

Taking place between: 21^st September 2026 – 6^th October 2026

• Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team . This is an opportunity to discuss your experience in more detail and learn more about the role.

Step 3: Final Stage Interview

Scheduled for: 20^th October 2026 – 21^st October 2026
(Dates subject to change)

Shortlisted candidates will be invited to attend a final interview via Microsoft Teams.

Interviews will last 1 hour and will be conducted by a panel of three.

The...