Business Analyst

Business Analyst

Liverpool (Hybrid - minimum 2 days per week in the office)

£48K

An experienced Technical Business Analyst is required for our legal client to join their Project Management Team. You'll act as the link between legal practice and operational teams, ensuring requirements are captured clearly, processes are improved, and technology solutions are well-designed and effectively delivered. You will work closely with stakeholders across the organisation, supporting both internal operations and client-facing transformation projects. Strong communication, analytical capability, and the ability to work across complex environments are essential.

Key Responsibilities:

Lead workshops to capture requirements and map user journeys

Build strong relationships with stakeholders at all levels

Produce clear, concise requirements documentation

Prioritise requirements using structured methods

Support data migration, testing preparation, and execution

Define and manage project scope and change control

Assist with training and provide post-go-live support

Contribute to client-facing process mapping and solution design

Work with IT Infrastructure and Legal Tech teams to ensure technical feasibility and solution quality

Skills:

Essential

Minimum 3 years' experience as a Technical Business Analyst

Advanced Excel and Visio skills

Strong stakeholder management and workshop facilitation skills

Excellent analytical and communication skills

Experience translating requirements into user stories

Gap analysis and requirements tracking capability

Process mapping/wireframing experience

Experience with complex integrated systems and data flows

Ability to manage multiple projects independently

Basic SQL and data mapping experience

Desirable

Knowledge of legal systems (eg, Aderant, Intapp, iManage)

Experience with APIs or data-focused projects

Power BI capability

QA testing experience

Exposure to Lean Six Sigma