Business Systems Analyst - 12M FTC

Business Systems Analyst
40,000 - £47,000 (12Month FTC)
Ipswich (Hybrid - minimum 3 days per week in the office)

REED Technology are working with a client in Ipswich who are seeking a Business Systems Analyst to join their Technology team on a 12-month fixed-term contract.
This is not a traditional analysis role - as well as understanding and defining business needs, you'll be directly involved in system configuration, SQL scripting, and solution implementation.

You'll support key transformation projects in the CRM and Finance systems space, working closely with the Marketing and Membership teams and cross-functional project groups. The organisation is transitioning to a new CRM and implementing NetSuite for finance, so experience with CRM or ERP platforms will be valuable.

Key Responsibilities

• Analyse and document business processes, data flows, and system requirements across CRM and Finance functions.
• Configure systems, write SQL scripts, and support the implementation of new and enhanced solutions.
• Collaborate with stakeholders to gather, refine, and translate business requirements into technical specifications.
• Work closely with Marketing, Membership, and project teams to deliver improvements that drive measurable business value.
• Support testing, validation, and issue resolution to ensure successful delivery.
• Produce clear technical and process documentation to support knowledge sharing and adoption.

Skills & Experience

Essential:

• Experience working with CRM and/or Finance systems.
• Strong SQL scripting and data analysis skills.
• Hands-on experience with system configuration and solution delivery.
• Excellent analytical, problem-solving, and communication skills.
• Experience working within structured project delivery frameworks (Agile or Waterfall).

Desirable:

• Knowledge of CRM or ERP platforms such as NetSuite or similar.
• Understanding of system integrations and data flows between business functions.
• Relevant qualification in Business Analysis, Information Systems, or a related discipline.

Attributes

• Proactive, hands-on approach to solving business and technical challenges.
• Collaborative and adaptable, with strong stakeholder engagement skills.
• Curious, detail-oriented, and focused on delivering continuous improvement.

Shape the future of CRM and finance technology - combine business insight with hands-on system expertise in a collaborative environment.

If this role piques your interest and you have relevant experience for the role, please apply using the link provided.