IT Support Analyst

IT Support Analyst
Nottingham (On-site)
£18.00 - £19.50 per hour (Umbrella)
Full-time contract role (3 month rolling)

We're hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham.
This is a fantastic opportunity for someone with some hands-on IT knowledge (or relevant training) who is eager to learn, develop new skills, and build a career in IT support.

Responsibilities:

• Providing first-line IT support to end users across the site
• Troubleshooting hardware and software issues
• Setting up and configuring laptops, desktops, and user accounts
• Supporting printers, handheld devices, and warehouse tech systems
• Logging and managing tickets through the service desk system
• Delivering excellent customer service with every interaction

Skills and Experience

• Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification
• Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all welcome!)
• A proactive attitude and willingness to learn
• Good problem-solving skills and attention to detail
• Reliable and comfortable working fully onsite

If you have the relevant skills and experience for the role, please apply using the link provided.