IT Technician
- IT Technician
- Minimum 6 months
- £180 per day (Umbrella)
- Liverpool - 5 days on-site
Please note for this role you will need to have a valid Enhanced DBS on the update service
A school in Liverpool is on lookout for an IT Technician to provide IT Support services to the Liverpool based academies. This is a minimum 6 month contract with potential for further extension. For this role, you will need to have a valid and enhanced DBS on the update service as they are looking for someone to start immediately.
Main duties and responsibilities:
- Travel between Trust Academies to provide IT support
- Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership
- To provide remote and face to face technical support in line with the Academy's ICT support service definition
- Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities
- Set up hardware and perform basic checking of networked PCs, including diagnosis of networking/Server/Proxy issues
- Detect, diagnose and resolve PC, peripheral and application errors
- Roll out apps via the MDM
- Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures
The following skills and experience will be essential:
- An IT technical background
- Familiarity with networking concepts, protocols and configurations
- Ability to diagnose and resolve hardware, software, and network issues effectively
- Evidence of being a good communicator
- Enthusiastic approach to Customer Service
- Good technical skills
- Experience with MS Intune, Office 365, Active Directory, Windows OS
- Valid and Enhanced DBS on the update service