Senior Endpoint Officer

Reed Technology is working with an Edinburgh based institution, as they look to add a Senior Endpoint Officer to lead and oversee the systems and processes that support and maintain the infrastructure behind the Windows desktop environment for thousands of users.

Key responsibilities:

• Oversee the design, implementation, and support of systems that enable automated deployment of operating systems, applications, and configurations across the Windows desktop environment.
• Ensure the reliability, performance, and continuous improvement of the Windows desktop service, managing incidents, changes, and service delivery processes.
• Serve as a senior technical resource, offering in-depth support and guidance to IT colleagues and resolving complex issues that require specialist knowledge.
• Research, evaluate, and implement emerging technologies to enhance current and future desktop services, improving efficiency, scalability, and user experience.

Requirements:

• Solid experience in Microsoft Endpoint Configuration Manager (SCCM/MECM) or Intune.
• Deep understanding of Windows operating systems, Active Directory, and Group Policy.
• Solid knowledge of networking principles and technologies.
• Proven experience troubleshooting complex technical issues and providing high-level of technical support.
• Demonstrated experience in service management and large-scale configuration management.
• Ideally holding Microsoft Certified Systems Engineer (MCSE) or equivalent certifications.

Benefits:

• Permanent position with a renowned institution.
• Salary up to £55.000 / year.
• Hybrid working model (2 days per week on-site).