2nd Line Support
2nd Line 24/7 WAN Network Support Engineer
Rate - Competitive
End date - Six Months
Fully on site
Location: Birmingham
Are you dynamic, self-motivated and customer focused? Can you configure and troubleshoot Juniper SRX & MX series Routers to a 2nd line level. Are you confident with BGP/IPSEC & PKI Prime, MPLS, with a “right 1st time” approach and attitude? Have you previously worked in a 24/7 NOC environment? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people and seek a 2nd line 24/7 WAN Network Support engineer to deliver for our customers.
Your role
We are seeking a 2nd Line WAN Network Engineer to support, manage and configure SRX series routers as part of our 24/7 BAU operations team, ensuring the global delivery of secure network services.
If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate.
Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team’s skills.
We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess good knowledge of configuring key network components.
•Juniper SRX platform
•BGP
•IPSEC
•MPLS
•PKI
Join a technically strong team, work in a relaxed but focused environment!
Your experience
•Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise.
•Routing and Switching: A solid understanding of routing and switching protocols is essential.
•BGP: In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required.
•IPsec VPN and MPLS: Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must.
•PKI: The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication.