Account Manager

Location: On-site, South Tyneside Salary: £40,000 basic + Bonus + Benefits Employment Type: Permanent

About the Role: We are seeking a dynamic and results-driven Account Manager to join our client's growing team. This is an exciting opportunity for a motivated professional to manage key client relationships, drive business growth, and deliver exceptional service in a fast-paced technology environment.

Key Responsibilities:

• Build and maintain strong relationships with existing clients, acting as their trusted advisor for IT solutions.
• Identify opportunities to upsell and cross-sell services, ensuring client satisfaction and retention.
• Collaborate with technical teams to deliver tailored solutions that meet client needs.
• Manage the full sales cycle, from initial engagement to contract negotiation and renewal.
• Monitor account performance and provide regular reports to senior management.

What We’re Looking For:

• Proven experience in account management within the IT services or technology sector.
• Strong understanding of IT solutions, cloud services, and managed services.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• A proactive, customer-focused approach with a passion for delivering results.

Benefits:

• Basic salary of £40,000 plus performance-based bonus.
• Comprehensive benefits package.
• Opportunities for professional development and career progression.
• A supportive and innovative work environment.