Business Administrator

Reed are working with a marketing leading international software company that have offices based in Edinburgh. A new and exciting opportunity has arisen within Edinburgh for a Revenue Operations Analyst to join their business on a permanent basis. 

We are looking for graduates with a strong administrative and analytical background that can pick up systems quickly. 

Job Title: Revenue Operations Analyst Location: Edinburgh (Hybrid – 2 days in Edinburgh office, 3 days remote)Contract: Permanent Salary: £30,000 per annum and £300 per month benefit allowance

Role Overview This role sits at the centre of subscription management, billing operations, and performance reporting across Sales, Customer Success, and leadership. You'll be the go-to person ensuring marketplace transactions, contracts, and revenue data are accurate, timely, and correctly reflected in the organisations systems. 

Key Responsibilities

Marketplace & Subscription Management

• Monitor and process new, cancelled, and changed subscriptions 
• Managing notifications 
• Submit Closed Won deals
• Run monthly private offer disbursements 
• Maintain and update payer account information quarterly, notifying CSMs of any discrepancies

Billing & Contract Administration

• Manage the consumption model billing cycle: update usage rates, run usage reports, and coordinate invoicing with Finance
• Upload contracts to SFDC and maintain accurate ARR figures
• Support creation and processing of MPPOs/CPPOs and general deal processing as needed
• Assist with Salesforce flow creation and adaptation to support evolving processes

Reporting & Analysis

• Produce recurring reporting cadences: trial reports (twice weekly), business growth reports (weekly and monthly), and MSP tracking updates for leadership
• Deliver quarterly analysis on churn, closed-lost opportunities, and disqualified MQLs
• Prepare quarterly Sales and CS compensation reporting 
• Compile annual summaries across upsells, transferring revenue, renewals, new business
• Identify data gaps and recommend improvements to reporting accuracy, dashboards, and process automation

Qualifications & Skills

Required:

• 2–3 years of experience in Admin, Revenue Operations, Sales Operations, Business Analysis, or CS Operations
• University qualification 
• Strong attention to detail and comfort managing recurring, deadline-driven operational tasks
• Strong analytical skills and experience working with data across multiple systems
• Excellent communication skills, with the ability to work cross-functionally and independently within a distributed/global team

This is a great opportunity to join an internationally recognised business and to learn and grown into the role in a really supportive environment! 

Interested? Apply online today!