Business Analyst

Business Analyst

• Location: London
• Job Type: Contract paying inside IR35
• Length: 12 months
• Salary: Competitive

Join Reed Professional Services as a Business Analyst, where you will play a pivotal role in delivering complex commercial and billing changes within one of our clients. This position is ideal for someone with a strong background in technology change management within large, regulated organisations, particularly those experienced with SAP billing and product configurations.

Day-to-Day of the Role:

• Collaborate with Commercial, Finance, Operations, and Technology teams to define, design, and deliver enhancements to SAP billing, data platforms, and downstream reporting.
• Focus on attribute-based product configuration, billing capability evolution, and data/reporting changes across enterprise platforms.
• Elicit and document requirements that support option analysis and decision-making without prematurely locking into a single solution.
• Translate commercial propositions into clear functional and non-functional requirements, collaborating with architects, developers, and test teams.
• Lead the analysis and evaluation of billing presentation options, ensuring that all commercial, operational, and customer impacts are fully understood and addressed.
• Support product changes using combined chassis, ensuring correct configuration, pricing, eligibility, and downstream processing.
• Define and manage reporting and data requirements to measure and compare billing outcomes under different approaches.

Required Skills & Qualifications:

• Proven experience as a Business Analyst in a large, regulated organisation.
• Strong experience with SAP billing and product configuration, including attribute-based products.
• Deep understanding of billing processes, invoice generation, and customer charging models.
• Experience defining requirements for system integrations and web services.
• Strong data analysis skills, with experience in enterprise reporting and data platforms.
• Excellent stakeholder management and communication skills, capable of bridging commercial and technical teams.
• Experience working in Agile or hybrid delivery environments.

Desirable:

• Experience in logistics, parcels, postal, or regulated utilities.
• Familiarity with operational data platforms like Redlands.
• Knowledge of itemised billing, surcharging models, or DLT-enabled data solutions.

Personal Attributes:

• Analytical, structured, and detail oriented.
• Comfortable operating in complex, ambiguous environments.
• Pragmatic, delivery-focused, and commercially aware.
• Confident influencing at all levels of the organisation.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and challenging environment.
• Exposure to complex, high-impact projects.
• To apply for this Business Analyst position, please submit your CV and a member of the Talent Acquisition Team will be in touch with you.