Customer Service Co Ordinator

Customer Service Coordinator

Maidstone | Hybrid Working Available after probation  Full-Time- 8am-4.30pm & 9am-5.30am on rotation | Permanent Competitive Salary + Excellent Training & Development

Reed Business Support is proud to be representing a forward-thinking, technology-focused organisation in their search for a Customer Service Coordinator to join their growing team.

This is a fantastic opportunity for someone with a passion for delivering exceptional service and a desire to grow within a supportive and development-driven environment. The company offers outstanding training and long-term career progression for the right candidate.

• Acting as the first point of contact for customer queries, ensuring a seamless and positive experience.
• Troubleshooting and resolving customer issues efficiently and professionally.
• Collaborating with internal teams including Sales, Marketing, and Technical Support to deliver cohesive service.
• Maintaining up-to-date knowledge of products, services, and promotions.
• Supporting process improvements and contributing to a positive team culture.
• Assisting with onboarding and training of new team members.

• Minimum 2 years’ experience in a customer service role.
• Strong IT skills and excellent attention to detail.
• Confident problem-solver with a proactive approach.
• Experience working in a tech-focused or fast-paced environment is a plus.
• A team player with great communication skills and a passion for service excellence.

• Be part of a collaborative and innovative team.
• Early Friday finishes! 
• Enjoy hybrid working flexibility.
• Access to fantastic training and development opportunities.
• Work for a company that values your growth and input.

Customer Service Coordinator are you Interested? Apply today or contact Reed Business Support for more information about this exciting opportunity.