Customer Support Temp

Customer Support Temp

• Location: Plymouth
• Job Type: Temporary
• Start Date: Monday 3rd November
• End Date: End of January 2026 
• Hours: 37 hours per week (standard office hours)

We are seeking two temporary Customer Support Telephony Temps to maintain high-quality service delivery for our client during the winter months and holiday season. This role is crucial in ensuring that all incoming telephone calls to our Service Desk are promptly answered and that issues are logged efficiently.

Day-to-day of the role:

• Answering customer calls promptly and professionally.
• Logging tickets and issues efficiently.
• Working closely with the team to ensure seamless service delivery.
• Maintaining responsiveness to customer inquiries and requests.

Required Skills & Qualifications:

• Proven experience in customer service or a similar role.
• Excellent telephone etiquette and strong communication skills.
• Ability to handle high call volumes and multitask effectively.
• Commitment to the temporary role until at least January.
• Based in Plymouth and willing to work from the office.

Benefits:

• Opportunity to work in a supportive and dynamic environment.
• Gain valuable experience in service management and customer support.

To apply for this Service Desk Telephony Temp position please contact Kyle Raven in the Reed Plymouth Office.