Data Administrator

Reed Recruitment are currently working in Partnership with a well-known organisation who are recruiting for two Data Entry Administrators to join a busy complaints processing team. This is an excellent opportunity for individuals with strong data entry skills, high attention to detail, and the ability to accurately process sensitive information within a fast-paced environment.

Working as part of a dedicated team, you will be responsible for reviewing complaint information received through the system and accurately transferring details into the organisation's internal CRM database.

Key Responsibilities

• Review and assess complaints received through an online system.
• Manually upload complaint information into the internal CRM system.
• Verify customer details and information for accuracy and completeness.
• Ensure all records are entered accurately and in line with internal procedures.
• Maintain high levels of attention to detail when processing sensitive information.
• Identify and correct any discrepancies before records are uploaded.
• Support the wider team with administrative duties as required.
• Work efficiently to meet processing targets while maintaining accuracy.

To be successful in this role, you will have:

• Previous data entry or administration experience.
• Excellent attention to detail and accuracy.
• Strong IT skills and confidence using multiple systems.
• Experience working with databases or CRM systems is advantageous.
• The ability to handle confidential information professionally.
• Strong organisational and time-management skills.
• A proactive and reliable approach to work.
• The ability to work both independently and as part of a team.

Working Hours

This role is based on a 40-hour working week, Monday to Friday, with one of the following shift patterns:

• 8:00am - 6:00pm
• 8:30am - 5:30pm
• 9:00am - 6:00pm

Important Information

• A valid DBS check is required for this position. Candidates must either hold a current DBS certificate or be willing to undergo a DBS check prior to starting.

Apply Now

If you have strong data entry skills, a keen eye for detail, and are looking for an opportunity to join a supportive and professional team, we would love to hear from you.