Desktop Support Engineer

Job Description

IT Support Technician

• Hourly Rate: £19.26 PAYE or £24.55 Umbrella
• Location: London
• Job Type: Contract (3 months)
• Working Hours: Full-time, 5 days onsite

We are seeking an IT Support Technician for a 3-month contract based in London. This role involves providing second-line support, including hardware fixes and staff support, in a dynamic environment.

Day-to-day of the role:

• Troubleshoot and resolve hardware and software issues for Windows-based systems.
• Provide direct support to staff, ensuring efficient operation of IT resources.
• Manage system setups and configurations using Microsoft Intune.
• Maintain and update IT documentation and system logs.
• Collaborate with the IT team to enhance system performance and provide solutions to IT-related problems.

Required Skills & Qualifications:

• Proven experience in a second-line IT support role.
• Strong knowledge of Windows operating systems and Microsoft Office Suite.
• Experience with hardware troubleshooting and repair.
• Familiarity with Microsoft Intune for device management.
• Excellent problem-solving skills and ability to work under pressure.
• Good communication and interpersonal skills.

To apply for this IT Support Technician position, please submit your CV