Digital Designer

Our client is embarking on an exciting period of digital transformation - including a full brand refresh, a redesigned website, and new service-led customer journeys. To support this evolution, we’re looking for a talentedDigital Designerto take ownership of the digital experience and help shape how customers discover, understand, and choose their services.

If you’re passionate about user-centred design, love turning insight into beautifully crafted digital journeys, and want a role where your work directly drives growth... this one’s for you.

Why this role matters

Our client is shifting from a product-led to a service-led digital proposition - and this role is essential to making that a reality.

As Digital Designer, you will:

Lead the visual redesign of our entire websiteto bring our service-led proposition to life.Design and optimise a new “Book a Consultation” journey that improves conversion and increases average order value.Create and iterate digital experiences and campaigns that drive engagement, performance, and commercial impact.

This is a unique opportunity to play a central role in our brand’s evolution and own the digital experience across multiple touchpoints.

What you’ll be doing

Digital Experience Design

Own the design of our website, landing pages, product/service pages, and campaign journeys.

Create responsive, user-centred, conversion-optimised layouts across key digital touchpoints.

Design supporting assets for digital campaigns.

Design email campaigns and flows - and prepare them for build (or code in HTML/CSS where needed).

Collaboration & Delivery

Work closely with our front-end developer and marketing team.

Ensure seamless translation of design into build.

Present design concepts, articulate rationale, and take on board feedback.

Brand & Quality

Maintain and evolve our digital design system and component library.

Ensure brand consistency across all digital outputs.

Contribute to developing our digital brand identity.

Continuous Improvement

Use insight, data, and customer behaviour to inform ongoing optimisation.

Stay ahead of design trends, accessibility standards, and best practice.

We’re looking for...

Essential

4+ years’ experience as a Digital Designer, Web Designer, or UI Designer.

Strong portfolio showcasing web and digital design work.

Proficiency in Figma and Adobe Creative Suite.

Solid understanding of UX principles, responsive design, and accessibility.

Experience designing high-performing digital journeys and assets.

Ability to design or code email templates (HTML/CSS).

Desirable

Experience designing for D2C or eCommercebrands.

Knowledge of Shopify.

Experience with CRO, experimentation, or performance-led design.

Training in UX, accessibility, or interaction design.

You’ll thrive here if you’re...

Customer-first and insight-driven.

Detail-oriented with strong organisational skills.

A clear, confident communicator.

Collaborative, proactive, and commercially aware.