IT Project Coordinator

Project Coordinator (IT Projects) IT & Digital, IT Programme Delivery

We are seeking a Project Coordinator to support the successful planning, organisation, and delivery of IT projects. This role is crucial for ensuring activities are coordinated effectively, project documentation is maintained, and costs and benefits are tracked. The Project Coordinator will also manage risks, issues, and dependencies, focusing on enabling delivery and supporting the realisation of agreed project benefits.

Required Skills & Qualifications:

• Experience supporting IT projects or programmes in a structured delivery environment.
• Strong organisational and planning skills, with the ability to manage multiple tasks and priorities.
• Experience drafting and maintaining project documentation and logs.
• Ability to coordinate actions across multiple stakeholders.
• Awareness of benefits-led delivery and basic project financial tracking.
• Strong communication skills, both written and verbal.
• Ability to work effectively with technical IT colleagues.
• Desirable:
  • Knowledge of project or programme management frameworks (e.g., PRINCE2, MSP, Agile).
  • Experience working in a public sector or complex organisational environment.
  • Experience using project management tools (e.g., MS Project, SharePoint, Planner).

Day-to-day of the role:

• Project Planning & Delivery Support:

  • Support the planning, organisation, and implementation of IT projects in line with agreed scope, timescales, and quality criteria.
  • Maintain and manage project plans, schedules, and milestone tracking, highlighting slippage and dependencies.
  • Coordinate and track delivery actions, ensuring progress is monitored and followed up, including direct delivery tasks such as distributing IT equipment and organising logistics.

• Stakeholder Coordination:

  • Act as a central point of contact for project activities, coordinating actions across stakeholders, suppliers, and internal IT teams.
  • Arrange and support project meetings, workshops, and reviews, including preparing agendas, papers, actions, and follow-ups.
  • Build effective working relationships with both technical and non-technical stakeholders.

• Benefits, Costs & Controls:

  • Support a benefits-focused approach to project delivery, helping track planned benefits and progress towards realisation.
  • Track project costs, forecasts, and commitments, supporting financial reporting and governance requirements.
  • Maintain audit trails and project records in line with organisational standards.

• Project Documentation & Reporting:

  • Draft, update, and maintain project documentation such as project initiation documents, plans and schedules, risk, issue and dependency logs, and highlight reports and dashboards.
  • Ensure documentation is accurate, current, and suitable for governance and assurance purposes.

• Risk, Issue & Dependency Management:

  • Identify, log, and track project risks, issues, and dependencies.
  • Support mitigation actions and escalation where required.
  • Ensure risks and issues are reviewed regularly and clearly reported.

Behaviours & Competencies:

• Delivery focused with attention to detail.
• Proactive and organised, with a problem-solving mindset.
• Collaborative and professional when working with stakeholders.
• Comfortable working with change and ambiguity.