IT Support Assistant

IT Support Assistant – Join a Dynamic, People-First Business!

Location: Farringdon & Weybridge (Hybrid – 2+ days in-office)Salary: ~£26,000-28,000 (DOE) + Full Benefits + Discretionary Bonus Hours: 37.5 per week | 9:00am–5:30pm

Are you ready to take ownership of IT support in a fast-paced, people-focused environment? My client is on the lookout for an enthusiastic IT Support Assistant to join their growing team and play a key role in keeping their tech running smoothly across two offices and a hybrid workforce of 130+ people.

This is a brilliant opportunity for someone with a passion for IT, a proactive mindset, and a love for solving problems. You’ll be the go-to person for day-to-day IT support, inductions, hardware/software troubleshooting, and more – all within a collaborative and award-winning workplace culture.

Why Join My Client?

• Award-Winning Culture – Proud winners of the Best Financial Advisers to Work in multiple years.
• Independent & Ethical – A boutique wealth planning and asset management firm built on integrity, trust, and doing the right thing.
• People-First Values – Committed to diversity, inclusion, and creating a supportive, empowering environment for all employees.
• Room to Grow – You’ll work closely with the Head of IT & Marketing, an IT Support Executive, and external providers – gaining exposure to projects, systems, and strategic IT operations.

What You’ll Be Doing

• Managing and resolving IT tickets and internal tech issues
• Supporting software like MS Teams, Zoom, and CoPilot
• Handling hardware logistics, mobile devices, and inventory
• Assisting with IT inductions, home-working setups, and training
• Liaising with third-party IT providers and coordinating on-site visits
• Supporting IT projects, system updates, and internal communications
• Helping with new starter/leaver processes and documentation
• Providing tech support for company events and presentations

What We’re Looking For

• 1+ year in an IT support role or 2+ years in admin/customer service with a passion for tech
• Experience with internal IT systems, third-party vendors, and software updates
• A hands-on, can-do attitude with a strong sense of ownership
• Excellent communication, organisation, and problem-solving skills
• A service-first mindset – you’ll be supporting internal and external clients with 5-star care
• Flexibility to work across both offices and occasionally outside standard hours

If you're ready to roll up your sleeves and make a real impact in a collaborative, forward-thinking business, we’d love to hear from you!

Apply now and be part of something special.