IT Support Field Engineer

IT Field Support Engineer (Windows 11 & Office 2024 Rollout) Colchester£180–£200 per day (Umbrella)Initial 3 MonthsRequired across UK sites (all expenses paid)

REED Technology are working with a client who are seeking an IT Field Support Engineer to join their Group IT team based in Colchester.

You’ll play a key role in a major Windows 11 and Office 2024 rollout project, ensuring a smooth transition across a large branch network, group services, and remote workers.This is a field-based position that involves regular travel to sites nationwide. When not travelling, you’ll be working from the main office in Colchester, assisting with device builds, configurations, and testing.

Key Responsibilities

• Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites.
• Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption.
• Build, configure, and test devices at the Colchester office when not on the road.
• Coordinate with internal teams to schedule branch visits and update project progress.
• Manage hardware logistics, including collection and return of legacy equipment.
• Provide general IT support, rebuilds, re-images, and BAU technical assistance.
• Maintain professional standards for cable management and workstation setups.

Skills & Experience

• Strong technical knowledge of Windows 10/11 and iOS systems.
• Proficiency with Microsoft Office 2016–2024, Office 365, OneDrive, and Teams.
• Experience with Active Directory – user management, group policies, and device administration.
• Solid understanding of networking – TCP/IP, routers, switches, Wi-Fi configuration.
• Hands-on experience with device builds, troubleshooting, and deployment projects.
• Excellent communication skills and a strong customer service focus.
• Flexible, proactive approach to travel and working hours.
• Full clean UK driving licence required.

What’s on Offer

• All travel expenses covered
• Opportunity to work on a large-scale IT rollout across multiple sites
• Supportive team environment and varied, hands-on role

If you’re an experienced IT Engineer who enjoys travel, technical challenges, and face-to-face user support, this could be the perfect next step for you.

Apply now using the link provided.