IT Trainer

IT Trainer

• Contract Type: 18-month fixed-term
• Location: London Office / Hybrid
• Salary: £35,000 DOE

This role is crucial for enhancing productivity, supporting the use of new technology, and enabling a high level of digital literacy across our team. The successful candidate will design, develop, and deliver high-quality technical/ systems training to all staff.

Day-to-day of the role:

Training Needs Analysis and Design:

• Conduct IT Training Needs Analysis (TNA) to identify skills gaps and development requirements.
• Design and develop training programmes, materials, and documentation for various software and systems.
• Collaborate with IT and HR colleagues to align training content with organisational objectives.

Training Delivery:

• Deliver training sessions using various methods such as in-person sessions, team exercises, one-to-one coaching, and virtual webinars.
• Cover topics including Microsoft Office 365 suite, Dynamics 365 CRM, data management principles, UK GDPR, and cyber security best practices.

Evaluation and Administration:

• Monitor and evaluate the effectiveness of training sessions using feedback surveys and assessments.
• Manage training metrics reporting and maintain accurate training records.

Required Skills & Qualifications:

• Proven experience as an IT Trainer or similar role.
• Strong knowledge of Microsoft 365, Dynamics CRM, and other core IT solutions.
• Excellent communication and presentation skills.
• Ability to design and implement comprehensive training programs.
• Familiarity with digital learning technologies and software features.

To apply for this IT Trainer position, please apply online or for more information please contact me on