Lead Product Manager - Technology

Lead Product Manager

c. £85,000 per annum

Bedford Based

Hybrid Working

Permanent

Join us at the Money and Pensions Service (MaPS) as a lead product manager where you will be responsible for a product portfolio or end-to-end service, and the delivery of product quality and value. You will be a member of the management team for their product area and provide product leadership and direction across multiple teams.

The role holder will be responsible for the product managers & portfolio of roadmaps that illustrate features and outcomes of our technology platforms, system and application (Components) roadmaps. The role is aligned to the Government Digital and Data Profession Capability Framework.

Key Responsibilities:

Agile and Lean practices

You can:

• coach and lead teams in Agile and Lean good practices
• create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle
• experiment with new and innovative ways of working to improve delivery across the organisation
• act as a recognised expert and advocate for Agile and Lean approaches

Applying user-centred insights

You can:

• advocate for a range of effective research approaches across the organisation
• coach others in making decisions that meet user needs across a range of channels
• advocate for continuous use of user insights in teams
• use user insights to make strategic decisions to provide the best user experience

Creating value for money

You can:

• advocate for user needs, ensuring user value is balanced against cost and value for the organisation
• determine the benefit of a product and persuade others it's the right product to use
• write or contribute to business cases
• communicate business-value propositions
• help others make value-based decisions, influencing the direction of development

Life cycle management

You can:

• lead and coach teams through different phases of the life cycle
• ensure effective support for the product or service and its users
• predict, prevent, mitigate and manage potential risks at different phases of the life cycle
• contribute to the assessment of other teams, providing guidance and support

Managing product outcomes

You can:

• lead product teams to create effective methods for measuring product outcomes
• advocate for data-driven decision making
• help others prioritise to make better choices
• use data to drive continuous improvement, increasing quality and user experience
• identify opportunities to share and connect product data

Product leadership

You can:

• seek opportunities for reuse and learning across your organisation
• represent product management in your area in conversations with senior stakeholders
• protect teams, for example, from unnecessary distractions and requests to change direction
• coach and manage others in product management
• lead some product management community activities and participate in cross-government communities

Product management

You can:

• set the strategy and vision for your products, collaborating with others
• create a prioritised roadmap for your products and use it to discuss product strategy at all levels
• plan prioritised work across multiple teams, minimising dependencies and risks
• support multiple teams in delivering quality outcomes in the right way
• coach and mentor others in product management

Stakeholder relationship management

You can:

• direct the stakeholder relationship strategy for your teams
• ensure stakeholder's objectives are set and support teams to meet them
• influence and negotiate with senior stakeholders to resolve issues and enable progress

Strategic ownership

You can:

• support and coach others in creating and implementing a successful long-term strategy and tactical approach that others agree with
• influence and persuade stakeholders to support delivery of the strategy
• support with strategic decision making
• ensure strategic alignment across the organisation

You will need to demonstrate the following skills and experience;

• Several years’ experience in Product Manager roles including recent Senior/Lead level role experience.
• Comfortable managing a product community practice.
• Technology experience – enterprise platforms and systems that enable Maps to operate and serve customers.
• Experience with CRM’s, website CMS’s, Contact Centre Platforms, and Power Apps.
• Scrum experience.
• Must have basic Product Manager certification - Professional Scrum Product Owner certification or equivalent.
• Must have dealt with ambiguity and who can build teams working with various colleagues.
• Must have managed teams for several years.
• Strong level of Agile experience.
• Very high level of stakeholder management required including comfortable presenting to stakeholders.

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

What We Offer

This role will offer the opportunity to develop your career in a Cloud only environment with a high level of technical freedom, working with other highly technical and skilled engineers as well as benefits below:

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Job Reference: MaPS00940

Close Date: 21/08/2025