Operations Administrator Charity

Operations Assistant

• Location: S10 postcode area, Sheffield, UK
• Job Type: Full-time
• Salary: Competitive

A respected charity based in Sheffield’s S10 area is seeking an Operations Assistant to support the Operations Manager in delivering and maintaining effective operational functions. This includes Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. The role offers a valuable opportunity for someone keen to develop their skills in operations, risk management, and policy writing, while contributing to a meaningful cause.

Day-to-Day of the Role:

• Act as the first point of contact for premises, facilities, IT, and Estates issues across all locations.
• Assist in maintaining a secure and organised environment for colleagues, volunteers, and visitors.
• Support the delivery of the Annual Operations Plan and provide administrative support, including minute-taking in operations-related working groups.
• Update operational policies and procedures and, following relevant training, act as the organisation’s Data Protection Officer (DPO) to promote a strong GDPR culture.
• Coordinate vehicle fleet maintenance schedules and provide breakdown response support.
• Manage charity space and assets, liaising with contractors and relevant parties as required.
• Oversee the operations shared email inbox and act as a designated keyholder for opening and closing procedures.
• Serve as the first point of contact for all Health & Safety matters, ensuring accurate recording and reporting.
• Assist in the procurement, delivery, and recording of mandatory staff training needs and help establish safe working practices and policies.

Required Skills & Qualifications:

• Excellent communication skills, both written and oral.
• Ability to manage own workload and prioritise to meet deadlines.
• Experience in providing operational support in a similar role is preferred.
• Knowledge of GDPR, Health & Safety regulations, and basic risk assessment capabilities.
• Proficiency in using operational software and systems, with a willingness to learn new technologies.
• Team player with a 'can do' attitude, able to liaise professionally with staff and external contacts.

Benefits:

• Competitive salary and job satisfaction in a role that makes a real difference.
• Opportunities for professional development in operations management.
• Supportive team environment within a well-regarded charitable organisation.
• Participation in events and initiatives that further the charity’s mission.

To apply for the Operations Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in working with the charity.