Payroll Assistant

Payroll Assistant

• Location: Plymouth, Devon
• Job Type: Permanent, Full-Time
• Salary: Competitive

Reed is excited to partner with one of the UK's most successful and rapidly expanding retail businesses to recruit a Payroll Systems Assistant. This role is based at their Head Office in Plymouth and offers a fantastic opportunity for individuals with experience in payroll systems, HR systems, or data administration who are passionate about working with technology, analysing data, and improving processes.

Day-to-day of the role:

• Support the administration, optimisation, and continuous improvement of payroll and workforce management systems to ensure data accuracy, system efficiency, and excellent service delivery across the business.
• Work closely with Payroll, HR, Finance, and operational stakeholders to maximise the effectiveness of key systems including Zellis Payroll, UKG Workforce Management, and Microsoft reporting tools.
• Assist with system upgrades, testing, enhancements, and the rollout of new functionality.
• Monitor system integrations, performance, and data quality, identifying and resolving issues proactively.
• Produce, analyse, and interpret payroll and workforce reports to support business decision-making.
• Manage data imports, reconciliations, validations, and audits to ensure accuracy and compliance.
• Provide first-line systems support and guidance to payroll colleagues and business users.
• Support payroll projects, process improvements, and efficiency initiatives.
• Ensure compliance with payroll legislation, GDPR requirements, internal controls, and audit standards.
• Identify opportunities to automate processes and improve user experience, reporting capability, and payroll accuracy.

Required Skills & Qualifications:

• Experience working within a payroll, HR systems, workforce management, or related systems environment.
• Strong understanding of payroll processes and data management principles.
• Proficient in Microsoft Excel, including formulas, data manipulation, and analysis.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and the ability to work confidently with large data sets.
• Experience producing reports and presenting findings to stakeholders.
• Strong communication skills with the ability to explain technical information clearly.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional and confidential approach to handling sensitive information.

Desirable Experience:

• Experience using Zellis Payroll and/or UKG Workforce Management (Kronos).
• Previous experience within an in-house payroll function.
• Knowledge of UK payroll legislation and best practice.
• Experience with data imports, CSV files, interfaces, and system integrations.
• Involvement in payroll testing, upgrades, or implementation projects.
• Knowledge of SQL, reporting tools, or data extraction techniques.
• Experience supporting business change and continuous improvement initiatives.

Benefits:

• Competitive salary
• Pension scheme
• Employee discount
• Cycle to Work scheme
• Long service awards
• Career development opportunities within a growing national business

If you're looking to combine your payroll systems knowledge with data analysis and process improvement in a growing and forward-thinking organisation, we'd love to hear from you. 

Please apply today with your CV! Please contact Emma Hutchings at the Reed Devon & Cornwall office for more information.