Performance Analyst (local authority housing)
Housing Performance Data Analyst – Temporary Contract
Hybrid | Wembley £23.81 per hour | Immediate Start
The Opportunity
We are seeking an experienced Housing Performance Data Analyst to join our dynamic Resident Data Team for a 2–3 month assignment. In this pivotal role within the Resident Services Directorate, you'll help drive service improvement through insightful data analysis, robust performance management, and innovative reporting solutions.
You will play a key role in:
- Delivering performance management and quality assurance systems
- Conducting research and analysis to strengthen local strategies
- Leading data quality improvement initiatives
- Producing performance reports and scorecards
- Collaborating with stakeholders to enhance service outcomes
- Building data pipelines using tools such as Power Automate
- Designing Power BI dashboards to support data-driven decision-making
This is a fantastic opportunity to contribute to meaningful improvements in resident services while working with a collaborative, forward-thinking team.
The Ideal Candidate
We’re looking for someone who brings both expertise and enthusiasm to the role. You’ll need:
Qualifications & Experience
- A degree in a relevant discipline
- Experience in performance management, research, and analytics
- Strong ability to interpret and convey complex data insights
Technical Skills
- Proven experience developing Power Automate flows
- Advanced Power BI development skills
- Advanced MS Excel proficiency
- Experience using Business Objects to build reports
- Familiarity with large housing datasets
- Experience delivering statutory returns, particularly the Tenant Satisfaction Measures (TSM) survey
Soft Skills
- Excellent analytical and problem-solving abilities
- Confident communication and stakeholder engagement skills
- Strong organisation and time management
- A proactive, innovative mindset
Contract Details
- Start: Immediate
- Duration: Until at least end of May
- Location: Hybrid – based in Wembley
- Rate: £23.81 per hour