Product Manager

Product Manager (Artificial Intelligence) – Business Systems

Salary: £55,000 Hybrid: 3 days on site at a site in East Anglia (various office locations available) Permanent | Full-time

We’re looking for a forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation.

This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered solutions that support legal-grade accuracy, responsible-AI standards, and real business value. You’ll work as part of a cross-functional AI Agile Squad, collaborating with technical teams, business stakeholders, and subject-matter experts to deliver innovative tools that enhance user experience and streamline complex processes.

Key Responsibilities

• Lead discovery activities to identify AI opportunities within workflows such as document automation, contract processes, due-diligence review, compliance and research.
• Translate business needs into clear product requirements, user stories, acceptance criteria and process maps (As-Is/To-Be).
• Work closely with the Product Owner to shape and prioritise the product roadmap and maintain a structured backlog.
• Support the full product lifecycle — from concept to iterative delivery, testing, optimisation and adoption.
• Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists.
• Act as Scrum Master for the Agile Squad, running stand-ups, sprint planning, retrospectives and reviews.
• Track progress, manage risks and dependencies, and help remove blockers to maintain delivery momentum.
• Champion accessible communication of AI concepts and ensure solutions reflect risk controls, human-in-the-loop requirements and responsible-AI principles.
• Support evaluation of AI models, vendor tools and pilots, using KPIs such as accuracy, efficiency and adoption. 

Skills and Experience

• Proven experience as a Product Manager, Product Owner, or Business Analyst working within digital, technology, or regulated environments.
• Strong understanding of AI technologies such as LLMs, NLP, extraction/classification models, or RAG pipelines.
• Experience improving workflows, automation, or business systems within complex environments.
• Strong analytical skills with proficiency in process mapping, UML, BPMN or similar.
• Comfortable facilitating workshops, gathering requirements, and translating complex ideas into clear language.
• Experience working in Agile teams, ideally with involvement in or leading Scrum ceremonies.
• Skilled with tools such as Jira, Confluence, Lucidchart, BPM tools, or equivalents.
• A proactive, product-focused mindset with the ability to work independently and collaborate across multi-disciplinary teams.

This role is hybrid, requiring 3 days on site in of the office locations in East Anglia, with some flexibility to work from multiple sites depending on business needs.

You’ll be at the forefront of AI-driven transformation, shaping solutions that directly improve how people work and deliver services. It’s a role with broad exposure, autonomy, and the opportunity to influence future AI strategy.

If you are interested in this opportunity and have the relevant skills and experience for this role, please apply using the link provided.