Sales Support Coordinator

Our client, a global market leader in technology solutions servicing multiple industries, are currently seeking an organised Sales Support Coordinator to join their team. The role is based in Wigan and they are hiring on a full-time, permanent basis.

Benefits:

• Salary - £26,000 to £30,000, dependant on experience
• Working Hours – Monday to Friday, 8:30am to 5pm
• Holidays – 22 days holiday, increasing by 1 day per year up to maximum of 25 days. Plus 8 additional Bank Holidays
• Pension scheme
• Employee assistance program
• Employee engagement activities

The Role:

The successful candidate will be the first point of contact for new existing clients, offering a seamless customer experience and ensuring the highest level of accuracy with each and every order. They will be required to keep the CRM system fully up to date with new client information and provide general administrative support to the wider sales team.

Day-to-Day of the Role:

• Capture and maintain accurate records of all sales transactions, customer information and other relevant data in the CRM System
• Verify all quotes and orders to ensure accuracy and create anomaly reports
• Generate sales reports and analysis as needed to support the sales and management teams in decision making
• Provide exceptional customer service by responding to internal and external enquires, resolving issues and addressing customer concerns in a timely and professional manner

Candidate Specification:

• Proven experience in a similar Sales Operations/Sales Support based role
• A background with tech or software is preferred, but not essential
• An organised and diligent individual, with a keen eye for detail
• Experience in using Salesforce and HubSpot, or similar systems is preferred

Please apply today if this role is right for you!