Sales Support Specialist

Reed are supporting a new growing client that develops business-critical software, who have plans for further expansion. Their flagship platform is the market leader in its field and is used  by hundreds of operators to manage: Job scheduling and dispatch, Billing by actual tonnage Compliance documentation and Reporting, KPIs and operational analytic.

This newly created role will work closely with the sales team and report directly to sales director.

You will be working in small friendly team based in their Caversham office alongside their sister company, finance, sales and customer services.

The role is critical in supporting the external sales team by preparing accurate quotes, managing administrative sales processes, and handling project coordination tasks. The successful candidate will help reduce administrative burden on the sales leadership and ensure smooth, timely support for customer quotes and ongoing projects.

Key Responsibilities

•  Prepare accurate, professional, and timely customer quotes, proposals, pricing documents, and supporting materials

•  Manage project tasks including updating sales tasks, coordinating basic internal resources, and performing follow-up actions

•  Process sales orders, maintain CRM records, and handle related sales administration

•  Respond promptly to internal team and customer inquiries regarding quotes, delivery dates, or project status

•  Support the wider sales team with documentation, reporting, pipeline administration, and data entry

•  Liaise between sales, accounts, and other departments to keep projects on track

If you are a successful sales administrator, administrator or customer service professional that has strong attention to detail, has a positive and proactive approach to support the sales team and speak to clients when required then this could be the role for you!

If so, apply now!