Second Line IT Technician - Contract - Sheffield

Job Title: IT Support Engineer (Contract Position)

Location: Sheffield, UK

Duration: 2 months

Rate: £190 per day (Inside IR35)

Client: Healthcare Sector

Job Description:

We are seeking a skilled IT Support Engineer to join our team on a 2-month contract basis, working with a prominent healthcare client in Sheffield. The ideal candidate will have a strong background in IT support, particularly in service desk operations, and be proficient in solving tickets.

Key Responsibilities:

  • Provide technical support and troubleshooting for end-users via the service desk.
  • We would require his help on the service desk to help us catch up on our tickets
  • Ensure timely resolution of IT issues and maintain high levels of customer satisfaction.
  • Collaborate with other IT team members to implement solutions and improve service delivery.
  • Document and track all support activities in the service desk system.

Requirements:

  • Proven experience in IT support, preferably within the healthcare sector.
  • Proficiency in using Intune for device management and updates.
  • Strong problem-solving skills and the ability to work independently.
  • Excellent communication skills and a customer-focused approach.
Company
Reed
Location
Sheffield, South Yorkshire, England, United Kingdom
Employment Type
Temporary
Salary
£190 - £200 per day, Inc benefits
Posted
Company
Reed
Location
Sheffield, South Yorkshire, England, United Kingdom
Employment Type
Temporary
Salary
£190 - £200 per day, Inc benefits
Posted