Senior Delivery Manager-CRM/Dynamics

Senior Delivery Manager- CRM/ Dynamics

Delivery Manager/ Senior Delivery Manager/ CRM/ Dynamics 365/B2B/Commercial Management/Continuous Improvement/Scrum/Kanban/ Waterfall/ Contractual Frameworks/ Line Management

3 Months- Extensions Likely

£650-725 Per Day-Umbrella

Bedford/Remote

Our Financial Services client is looking for 2 senior Delivery Managers to join a fast-growing dynamic team. You must have a strong proven background in managing technology migration projects, embedding project principles with scrum methodologies and proven experience in leading multiple third-party suppliers as well as extensive line management experience. You must demonstrate experience in the delivery of CRM and D365 projects including continuous improvement once implemented

Day-to-day of the role:

• Embed project principles and Scrum methodologies to harmonise and communicate project status, schedules, dependencies, risks, and issues.
• Involved in line management activities for various portfolios
• Manage multiple third-party suppliers, tracking progress through an integrated project management plan and schedule.
• Conduct Quarterly planning (PI planning) and ensure alignment with project goals.
• Oversee technology migration projects, including the use of tooling such as Jira.
• Develop and launch new products and services, ensuring a smooth transition to the BAU team.
• Perform line management duties for delivery managers and/or Scrum masters.
• Create and evaluate business cases, including benefit appraisal, risk, and cost analysis.
• Conduct reviews throughout the project lifecycle to assess and ensure ongoing successful outcomes.
• Manage transition processes into BAU effectively..
• Demonstrable recent experience of project delivered in CRM and D365 experience, including continuous improvement once implemented
• B2B experience, including commercial management
• Experienced in leading end to end deliver across multiple frameworks including Scrum, Kanban and Waterfall. 
• Ability to both Lead multiple projects simultaneously and also run Scrum events (stand-ups, retros, planning, refinement events)
• Collaborating with commercial colleagues to identify appropriate contractual frameworks, created statements of work which included clear goals and KPIs to measure both value and performance including onboarding of 3rd party suppliers and setting clear roles and responsibilities. 
• Experience in managing multiple projects and leading cross functional teams to deliver iterative, user focused features for complex digital services.
• Ensure alignment across product, design, engineering, test and research to meet user needs and organisational goals.
• Quarterly planning (PI planning experience)

Required Skills & Qualifications:

• Proven experience as a Delivery Manager or similar role in project management.
• Proven track record of Stakeholder engagement and communication management
• Experience with technology migration projects and tools like Jira.
• Demonstrable experience in managing transitions to BAU.
• Experience in line management of delivery managers and/or Scrum masters
• Understanding of quality assurance and quality control processes.

In the first instance please submit your CV