Senior Officer - Database Performance & Regulatory Reporting

Senior Officer - Database Performance & Regulatory Reporting

• Location: Fulham, London
• Job Type: Full-time, Permanent
• Salary Range: £39,312 - £43,979
• Hybrid

A leading provider of supported housing for vulnerable and disabled people in the UK are seeking a Senior Officer to oversee database performance and regulatory reporting, ensuring data integrity and supporting their mission to deliver high-quality homes and support.

Day-to-Day of the Role:

• Data Management & Systems:
  • Collaborate with IT and operational teams to maintain and improve data across various systems.
  • Ensure high levels of data integrity and quality, promoting best practices in data usage.
  • Oversee the collection, validation, and analysis of performance data, training staff on data entry and performance monitoring.
• Data Performance & Reporting:
  • Develop and maintain Key Performance Indicators (KPIs) aligned with strategic objectives.
  • Produce regular performance reports and dashboards, presenting data to internal and external stakeholders.
• Benchmarking & Service Improvement:
  • Benchmark service performance against sector standards and implement improvements based on insights.
  • Work closely with various teams to align data requests and coordinate responses.
• Compliance & Regulation:
  • Ensure compliance with relevant regulatory requirements and support internal and external audits.
  • Assist in regulatory activities and maintain up-to-date knowledge of legislation and best practices.
• Stakeholder Engagement:
  • Present performance findings to stakeholders, including residents and regulators.
  • Contribute to resident engagement initiatives and represent the organisation in sector groups.

Required Skills & Qualifications:

• Proven experience in performance management within supported housing or social care.
• Strong proficiency in SQL, Excel, and Power BI.
• Excellent analytical and reporting skills.
• Knowledge of housing management systems and regulatory frameworks.
• Ideally experience using PYRAMID or similar.
• Level 4 or 5 Certificate/Diploma in Housing Management or a related qualification.
• Strong communication skills and a collaborative approach.

Benefits:

• Competitive salary within the specified range.
• Opportunities for professional development and training.
• Supportive and inclusive work environment.