Service Analyst

Service Analyst – Reporting, ITIL, Stakeholder, Power BI

My industry leading client based in London is looking for an experienced Service Analyst with strong experience working in ITIL environments

Role Purpose

Deliver end-to-end IT service operations including reporting, performance monitoring, service improvements, supplier performance tracking, and ensuring availability of IT services across the organisation.

Experience/Responsibilities

• Strong experience working in IT environments
• Strong experience using Power BI and Excel for data analysis and reporting
• Proven ability to produce accurate, insightful service reports
• Strong stakeholder management skills
• Analytical mindset with ability to identify trends, risks, and service improvements
• Experience working with IT Service Management tools and reporting modules 
• Experience working within ITIL environments

Service Analyst, Reporting, ITIL, Stakeholder, Power BI, Service Analyst, Reporting, ITIL, Stakeholder, Power BI, Service Analyst, Reporting, ITIL, Stakeholder, Power BI