Service Catalogue Delivery Manager

Service Catalogue Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance A leading global information and communication technology company are seeking an experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management. This is an initial 6-month contract position based in Basingstoke and will be based onsite due to the nature of the work. Join a team dedicated to supporting UK Military Operations both at home and abroad, ensuring critical services and infrastructure are delivered effectively.In this role, you will be at the heart of a dynamic environment, collaborating with the Customer Authority to provide essential Level 3 and Level 4 Technical Engineering, a technical Helpdesk, and Logistics Support, including Obsolescence and Asset Availability Management. You will play a key role in service management for the wider user community.What You'll Be Doing

  • Overseeing Service Delivery Management to ensure seamless operations.
  • Building and maintaining strong customer relationships in a highly collaborative environment.
  • Producing internal and external reports to track performance and service improvements.
  • Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements.
  • Providing technical direction and understanding of customer topology and service infrastructure.
  • Managing and enforcing security processes and procedures to maintain operational integrity. 

What We're Looking For 

  • SC Clearance
  • A proven track record in Service Delivery Management
  • Service Catalogue and Integration Management experience
  • Experience in customer management and relationship-building.
  • Strong knowledge of technical environments and service delivery.
  • Ability to drive commercial governance and ensure compliance with contract and legal standards.
  • Understanding of security processes and procedures in a secure operational setting.
Company
Reed
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Temporary
Salary
£450 per day, Inc benefits
Posted
Company
Reed
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Temporary
Salary
£450 per day, Inc benefits
Posted