Service Catalogue Delivery Manager
Service Catalogue Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance A leading global information and communication technology company are seeking an experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management. This is an initial 6-month contract position based in Basingstoke and will be based onsite due to the nature of the work. Join a team dedicated to supporting UK Military Operations both at home and abroad, ensuring critical services and infrastructure are delivered effectively.In this role, you will be at the heart of a dynamic environment, collaborating with the Customer Authority to provide essential Level 3 and Level 4 Technical Engineering, a technical Helpdesk, and Logistics Support, including Obsolescence and Asset Availability Management. You will play a key role in service management for the wider user community.What You'll Be Doing
- Overseeing Service Delivery Management to ensure seamless operations.
- Building and maintaining strong customer relationships in a highly collaborative environment.
- Producing internal and external reports to track performance and service improvements.
- Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements.
- Providing technical direction and understanding of customer topology and service infrastructure.
- Managing and enforcing security processes and procedures to maintain operational integrity.
What We're Looking For
- SC Clearance
- A proven track record in Service Delivery Management
- Service Catalogue and Integration Management experience
- Experience in customer management and relationship-building.
- Strong knowledge of technical environments and service delivery.
- Ability to drive commercial governance and ensure compliance with contract and legal standards.
- Understanding of security processes and procedures in a secure operational setting.
- Company
- Reed
- Location
- Basingstoke, Hampshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £450 per day, Inc benefits
- Posted
- Company
- Reed
- Location
- Basingstoke, Hampshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £450 per day, Inc benefits
- Posted