SuccessFactors Programme Director

We are seeking a SuccessFactors Programme Director responsible for leading the end-to-end delivery of SAP SuccessFactors programmes across the organisation. This role is crucial for ensuring successful design, implementation, integration, and adoption of SuccessFactors modules, collaborating closely with HR, IT, external delivery partners, and business stakeholders.

Required Skills & Qualifications:

• Proven experience delivering SAP SuccessFactors programmes at scale, ideally across multiple modules.
• Strong programme management skills including RAID management, planning, governance, and delivery assurance.
• Experience working with SuccessFactors implementation partners and managing vendor performance.
• Excellent stakeholder engagement skills, including at senior leadership and C-suite levels.
• Demonstrated ability to manage complex dependencies across business, HR, and IT functions.
• Strong understanding of HR processes across the employee lifecycle.
• Highly organised, structured, and delivery-focused.
• Confident communicator who can translate technical detail into business language.
• Resilient, diplomatic, and solutions-oriented.

Day-to-day of the role:

• Programme Leadership & Delivery:

  • Lead the full lifecycle delivery of large-scale SuccessFactors implementations, enhancements, and multi-module rollouts.
  • Manage programme plans, RAID logs, resource plans, dependencies, and critical paths.
  • Coordinate cross-functional teams including HR, IT, change management, data, and external SI partners.
  • Ensure programme delivery aligns with organisational strategy, business case, and approved scope.
  • Maintain data integrity, security, and compliance throughout the programme lifecycle.

• Stakeholder Management:

  • Serve as the primary point of contact for senior stakeholders, steering committees, HR leadership, and third-party vendors.
  • Facilitate regular governance forums, providing high-quality reporting, updates, and recommendations.
  • Build strong relationships across HR, Talent Acquisition, Payroll, Finance, and Technology functions.
  • Communicate programme progress, risks, and benefits clearly and persuasively.

• Solution Governance & Quality Assurance:

  • Oversee functional design integrity across all SuccessFactors modules.
  • Ensure appropriate documentation, testing cycles, cutover plans, and deployment processes are followed.
  • Drive resolution of complex design challenges, integration issues, and data quality concerns.

• Change, Adoption & Training:

  • Partner with Change & Comms teams to ensure smooth user adoption and behaviour change.
  • Oversee training materials, knowledge transfer, and hypercare activities.
  • Ensure that process design and system configuration support long-term operational efficiency.

• Risk, Compliance & Financial Management:

  • Own programme risks, issues, mitigation plans, and escalation paths.
  • Manage budget, forecasting, vendor costs, commercial agreements, and change requests.
  • Ensure compliance with data protection, audit, security, and internal governance frameworks.

How to apply:

To apply for the SuccessFactors Programme Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.